Terms & Conditions

Prices
All prices includes VAT.

Shipping
Shipping costs will be visible on checkout page.

Terms of delivery
Your products will be sent directly to your delivery address. Larger shipments have to be collected at your local post-office.

Payment options
Direct bank transfer, Swish (Sweden only), and PayPal.

Delivery time
The normal delivery time is 6 respective 20 working days from the day the order was placed, except for holidays, when there is a possibility for a bit longer delivery time.

Garantees
We guarantee that the products are in perfect condition when we ship them. Should any defects occur depending on us – please, contact us immediately and we will send you a new product at no additional cost.

Return policy
All complaints (damaged or inaccurate goods) are best done by mail to order@narniatheband.com immediately after receiving your delivery.

Right to withdraw
Return shipping is paid by customer.
All consumers in Europe have a 14-day withdrawal period when they buy something in an online shop in an EU Member State. We apply the same rules for all countries. Sealed products should be returned in unbroken packaging.
However, the right of withdrawal does not apply if the wrapping / seal is broken. Exception applies if you opened a product and found that it is not working.

The right of withdrawal is not applicable to companies.

Governing Law and Jurisdiction
Contracts between you and Narnia shall be governed by Swedish Law.
Narnia follows the recommendations of the Swedish Consumer Authority.